The Place to Rent Terms and Conditions, Long term rentals, Paphos Cyprus

THE PLACE TO RENT

TERMS & CONDITIONS:

1. GENERAL

We kindly ask you to read carefully the following Terms and Conditions in order to avoid any misunderstandings and to preserve your rights, so please read them carefully. Our company reserves the right, at it’s discretion to change, update or remove any part of these Terms and Conditions during its review period.

Prices shown in this website are in Sterling and Euros and are exclusive of VAT.

PLEASE NOTE- BY TRANSFERRING OR MAKING A PAYMENT YOU ARE AGREEING TO OUR TERMS AND CONDITIONS.

We reserve the right to increase or decrease the prices of our services on this website at any time; however, once invoiced the charges are guaranteed and will not be subject to any price increase once paid in full for that specified period.

The Place to Rent is purely a marketing agent for clients who wish to display their property for sale on our show case in this section of the website. Our fee for marketing their property is 3% plus VAT should a suitable buyer be found either via the website or through our marketing structures.

We also work very closely with licensed estate agents in the town to provide a perfect service to anyone searching for their ideal property.

PLEASE NOTE long term rental monies are not collected for the landlord by us at any time – it is the responsibility of the landlord to check rental payments in their bank account and inform us of missed payments so that we may chase this up with the tenant if we are managing agents for the landlord. Keyholding fees are not inclusive of rent collections, this service is purely to act as a contact for the tenant with regards to the property and for us to make sure the property is in a fair condition at all times whilst in use and also if the property is vacant.

Tenants are responsible for paying their rent directly into the landlords bank account as stated on the tenancy agreement. The landlords reserve the right to instruct their managing agents to chase any missed or late payments. Charges may be incurred for late rent payments. The cost to renew a tenancy agreement is 50 euros plus vat.

Any service or maintenance invoices that arise from the property must be paid within 7 days of the invoice date. Failure to settle invoices on time will result in a 9% interest charge. Invoices may be raised for either the tenant or the landlord depending on the circumstances and nature of the invoice.

Where you request in writing, we will do our best to meet any special requirements and provide any additional services requested, but no guarantee is given.

INVENTORY CHARGES

If there is request for a full inventory by the landlord for his property the fee charged is 100 euros plus vat.

Upon request for such a document please note you need to make the payment in advance. Once this has been received a full receipt will be issued, the property will be inspected and a compressive typed inventory will be submitted to the landlord.

Unfortunately without the pre payment for this service and due to the time consuming task requested no action will be taken.

Connection Charges:
The water and electric bill for each tenancy needs to be in the new tenants name.
We will take the tenant to the water board and electricity office with the new tenancy agreement to ensure this is done correctly. Our fees for this service is €20 per connection and will be deducted from the landlords initial payment.

Requested calls outs:
If requested to visit the property by the landlord our fee is €25 per call out and this includes the awaited feed back upon our return on the findings.

Charges to pay utility bills on behalf of clients:
The charge to pay this is €20 per bill.

Lost Property - any items whatsoever left in the property after tenants/guests have vacated will be kept in the care of the Place to Rent for 28 days. If not claimed these will be then handed to the local charity shops whatever their value as we are unable to take responsibility and store unclaimed items after this period. By signing the contract and exchanging monies you are agreeing to these terms and conditions.

Any items that are requested to be posted back to overseas home addresses please note a charge of 25 euros will be added to the postage for the packaging and delivery to the main post office. An email will be sent to the owners of the property once the item has been posted for immediate payment to our Company via world pay on the website. Please note the time limit to which lost property will be held in our care after vacating one of our properties.

Original Receipts

Original receipts are in all cases the property of the Place to Rent as the company has paid for these items out of the company cheque book and therefore must be accounted for. They therefore are in the hands of the Accountant and do not belong to the owners. A company tax invoice receipt will be raised for all items purchased on behalf of clients and this is the only invoice/receipt they will receive for the goods purchased on their behalf.

Refunds on Overpayment of Monthly Rent

Please note that any refunds granted for overpayment will be calculated on a weekly basis and not daily so this will result in credits paid out only for full remaining weeks and therefore no monies will be calculated for odd days. The credit will be worked out on a monthly basis x 12 months and then divided by 52 weeks.

HOUSEKEEPING

Cancellations must be made at least 24 hrs in advance and acknowledged by the Place to Rent.

ANY CLEANS CANCELLED ON THE DAY THAT THEY HAVE BEEN REQUESTED AND THEREFORE HAVE BEEN ALLOCATED AND BOOKED IN FOR, ARE CHARGED AT FULL PRICE - THE GOING RATE APPLIES FOR WHAT EVER TYPE OF CLEAN HAS BEEN REQUESTED.

If a mid term clean has been booked or for any other reason our Housekeepers cannot gain access at he agreed time to do cleaning and have had to wait for keys or access to the property in order to do their job - please be aware a charge of 25 euros per hour WAITING TIME will be added to the invoice.

CLEANING

Please note the check out time of any departure is 10am or 11am sharp, which ever is specified by the landlord- or we have infact been notified of a later check out time.

If the maids are kept waiting to get into the property because the guests have not left on time and we cannot gain access then the following fees apply every time!

No charge for the first 20 minutes -

Thereafter 25 euros per hour and up to maximum time of 2 hours waiting delay. If they still cant get into the villa the clean is aborted for that day. It then may not be possible to do the clean before the next guest especially if there is an arrival same day or within 48hrs as the rosta schedule is done a week in advance and in our busy summer period is very tightly allocated.

It is therefore the landlords priority to make sure the guests leave on time on the day of departure regardless if there is a same day arrival! As the clean in every case will be booked in the day of departure at the designated time unless we have specifically received otherwise instructions from the landlord.

BBQ CLEANING

This is not included in the price of any of our cleans and is always an extra at 20 euros per clean. We have put notices in the welcome information files in the villas and a small notice on the walls opposite the BBQ situated in Clients villas that its the responsibility of the guest/owner to clean the BBQ after use - failing to do so will result in a invoice being charged to the last user.

Also when the gas runs out please replace it ready for the next guest!!

Bounced payments

Please be advised any cheques or payments from World pay that bounce on the company a charge will be made to the landlord or owner of the villa for 50 euros each item. This is our administration fee for re-presenting the payment, inconvenience and to cover the banks costs on this default. This includes cheques from tenants or third party which are paid into the company account on behalf of the landlord for their long or short term rent etc. it is therefore the Landlords responsibility to claim this charge back from their tenants or deduct it from any credits for damage deposits etc they may be holding.

In all circumstances we hold the right to deduct this payment at any time for monies we owe to our clients, property owners or landlords using our services.

By using our services you are agreeing to our Terms and Conditions.

2. CANCELLATION OF OUR SERVICES

All cancellations of our services must be submitted to us in writing giving us one full months notice and sent either by e-mail, fax or post by the client /owner of the property here in Cyprus and will only be effective from the date of receipt by us..

Our services do not include any insurances whatsoever and and we regret we will not be responsible for any losses, illness or expenses you or your guests suffer at any time whether your property is occupied or not. We recommend you take out adequate home and travel insurance to cover all eventualities.

All payments made to The Place to Rent are non refundable including the special yearly packages.

Should you fail to pay on time, and after fair warning, for any services then we reserve the right to withdraw their services with immediate effect.

Should an owner of any accommodation on the Oceana website fail to pay his maintenance service fees for the management of the property on time, and after fair warning, the invoice still remains unpaid then we reserve the right to withdraw their services with immediate effect. It will then be the responsibility of the owner of the of the property to provide the cleaning and pool maintenance whilst any guests are in situ.

To terminate our services we need at least one months notice in writing or email from the date of the month from which your management service has commenced which will be on the last invoice - We regret we are unable to refund part months left to run and therefore a credit will only be issued for whole months. This management rule is final and cannot be changed in any circumstance.

3. DAMAGES

We do not accept any responsibility in respect of: DEATH, BODILY INJURY, and ILLNESS of any person staying in clients villas/apartments therefore we strongly recommend that you and all you and any visitors take out fully comprehensive travel and home insurance.

We are not responsible for any breakages, losses or damage that may occur in your property whether it's occupied or not. Any of the above will be reported as soon as it is apparent and will not be replaced or repaired until we have the written consent of the client/owner. In all instances a quote will be given for repair work and presented to the client/owner for approval.

IMPORTANT NOTES & SAFETY PRECAUTIONS

Special attention must be paid to the following

1. Glass doors: Due to the bright sunlight patio doors can be easily mistaken as open and therefore be walked into, we recommend all homes must have stickers on them and it is strongly recommended to be careful and to make sure children do not run in and out of them.

2. Marble floors: These can become VERY slippery when wet so please be extra careful when returning in from the pool area and keep the floor dry as much as possible.

3. Pool areas: Please be careful around the pool area, floors are slippery and an accident can easily happen if care is not taken. Do not leave children unattended in the pool and read and observe the pool rules and restrictions.

4. It is recommended that you have suitable insurance to cover for all the above.

5. Our staff shall be allowed access at any reasonable time to carry out their duties and always in the case of an emergency.

6. The pool is cleaned and chemically balanced every week for your safety and comforts however on rare occasions it maybe necessary to apply extra chemicals to the pool. It will therefore be necessary to stay out of the pool for safety reasons and users of the pool should observe the safety rules listed on the notice areas. We are not responsible for any accidents or deaths in or around the pool side. The pool is not to be used by children without adult supervision.

7. Please would all pool owners advise their guests to shower before entering the water to prevent build up of sun oils and creams damaging the liner and leaving a nasty green/brown ring round the edge.

LIABILITY

We can accept NO LIABILITY whatsoever for any loss, personal injury or death, which happen to clients, their guests or their visitors in the garden, pool or inside the villa/apartment, regardless of however incurred. Insurances must be taken out to cover any misfortunate accidents or injuries by both visitors and guests.

ONCE AGAIN PLEASE CAN WE REMIND YOU THAT BY TRANSFERRING PAYMENT YOU ARE AGREEING TO ALL THE ABOVE TERMS AND CONDITIONS.

We look forward to looking after your home in the resort.

The Place to Rent will not be held responsible for any costs whatsoever incurred by any one travelling to Cyprus with a view to renting a property through ourselves.